mega menu link image

Main Clinic

563-584-3000 or 800-648-6868, TDD - 800-735-2943

mega menu link image

Questions or Comments?

Fill out a feedback form for non-health related questions, information, or feedback.

Click Here
mega menu link image

Health Plans

563-556-8070 or 800-747-8900

mega menu link image

Phone Directory

A complete listing of department phone numbers.

Click Here
mega menu callout image

Assistance 24/7

Expert nurses will answer your questions and guide you to the medical source most appropriate for your needs.

Primary & Specialty Care

A complete listing of our Medical Associates Clinic Primary & Specialty Care departments.

Click Here

Find a Clinic Provider

Search for a Medical Associates Clinic physician or provider.

Click Here

Regional Clinics

Medical Associates Clinic offers Family Medicine at several satellite locations.

Click Here

Health Plan Providers

Search the network providers specific to your Group Plan or Medicare Plan.

Click Here
mega menu callout image

New Patient Welcome Center

Our Welcome Center staff can help you choose a provider, make an appointment, and assist you in transferring medical records.

Primary & Specialty Care

Medical Associates provides primary and specialty care for patients in the Tri-States

Medical Departments - Dubuque Acute Care (Urgent Care Center) Family Care Regional Clinics

Ancillary Services

Medical Associates also provides additional health services that include:

Full Service Laboratories Radiology Services Pre-Admission Testing

mega menu link image

Provider Directories

Search the network providers specific to your Group Plan or Medicare Plan.

Click here

Insurance Plans

Offering fully-insured plans, self-funded TPA services, and a 5-Star Medicare Plan.

Group Plans for Employers Self-funded TPA Services Medicare Plans
mega menu link image

Prescription Drugs

Click here

Agents / Brokers

Create small group quotes, download useful forms and plan design information.

Online Quoting Login
mega menu callout image

My eLink

My eLink is a FREE, secure, online tool for accessing benefit, eligibility, and claims data.

mega menu link image

About Us

Overview of Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Health News

The latest news from Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Video Gallery

Browse the video gallery for great information brought to you by Medical Associates

Click Here
mega menu callout image

Health Plan Accreditation

Excellent Accreditation for 13 Consecutive Years

mega menu link image

Test Header 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu link image

Test Header 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 4

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu callout image

Callout header

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor. Cras et eros.

Hospitalist

Our hospitalists are physicians who have completed an Internal Medicine or Family Medicine Residency, are Board Certified in Internal Medicine or Family Medicine and have Intensive Care experience. In addition, our hospitalist staff includes an Advanced Registered Nurse Practitioner (ARNP) who is Board Certified in Family Nursing.

The hospitalist assumes the role of your primary care physician during your hospitalization from admission to discharge and is familiar with your short-term and long-term issues. They work as partners with your physician to provide you with the highest standard of care during your hospital stay. 

Hospitalists are on site at the hospital seven days a week to provide ongoing and immediate care. They are available to read test results immediately, order different tests if necessary, and may prevent an unnecessary stay overnight.

If your physician or specialist believes that you need to be hospitalized, he or she will coordinate your admission with our hospitalist staff. If you are admitted through the Emergency Department, your physician will be notified. Once admitted, the hospitalists will be in charge of your care and see you daily. Throughout your stay, they will work together with your physician to ensure you obtain the best possible care.

The hospitalist will:

  • Assess and treat your medical condition, working closely with the team of caregivers to ensure communication and continuity of care.
  • Order tests and procedures, follow up on results, and expedite adjustments to your care.
  • Manage your pre-operative evaluation and peri-operative care, if you are hospitalized for elective procedures.
  • Coordinate your care with specialists, should the need arise. (For example, your hospitalist would consult a cardiologist for a newly identified heart problem.)

Physicians and Staff:
Patrick J. Gordon, MD
Alexander Jones, DO
Michael B. Kuennen, MD
Lane A. Noble, DO
Katherine M. Parker, MD
Gregory D. Paulsen, MD
Tracy M. Reittinger, MD
Yakov S. Zagalskiy, MD
Hendrik Schultz, MD
Jill M. Ballantine, AGACNP
Susan M. Houselog, ARNP

Manager:
Michelle Markus, RN

Phone Number:
563-584-3347

Questions you may have about Hospitalist Care:

Who will talk to my family while I am in the hospital?
With your permission, the hospitalist will contact your family and will be available throughout the day to answer questions you or your family may have. You may also call your physician, who will have current information on your condition.

Will my physician know what happens during my hospitalization?
The hospitalist will be in frequent contact with your physician, relaying the details of your care. Your physician will also be notified if anything unexpected happens during your stay. The hospitalist will work with your primary care physician to develop a plan and facilitate the transition of your care back to your primary care physician after you are discharged from the hospital.

What happens on weekends?
A hospitalist is on duty seven days a week

What will happen when I am discharged?
The hospitalist will discuss your discharge medications and other instructions with you. Your first post-discharge office visit with your physician will be scheduled, and your physician will receive a summary of your stay, including discharge diagnoses, medications that have been ordered or provided, and recommended follow up visits or treatments.

What are the benefits to me?

  • First and foremost, high quality care by highly trained physician specialists is available to you seven days a week.
  • You can see the hospitalist as often as needed.
  • The hospitalist is able to constantly assess your condition and modify the plan of care to meet your changing needs.
  • The hospitalist, a nurse and a clinical pharmacist will spend time with you and your family discussing your plan of care and following up on results as soon as they are received.
  • The hospitalist will meet with your entire team of caregivers to ensure that everyone is well informed of your treatment plan and is working together with you to make the hospital experience as positive as it can be.
  • This helps prevent medical complications, reduce hospital stays and lower costs.