mega menu link image

Main Clinic

563-584-3000 or 800-648-6868, TDD - 800-735-2943

mega menu link image

Questions or Comments?

Fill out a feedback form for non-health related questions, information, or feedback.

Click Here
mega menu link image

Health Plans

563-556-8070 or 800-747-8900

mega menu link image

Phone Directory

A complete listing of department phone numbers.

Click Here
mega menu callout image

Assistance 24/7

Expert nurses will answer your questions and guide you to the medical source most appropriate for your needs.

Primary & Specialty Care

A complete listing of our Medical Associates Clinic Primary & Specialty Care departments.

Click Here

Find a Clinic Provider

Search for a Medical Associates Clinic physician or provider.

Click Here

Regional Clinics

Medical Associates Clinic offers Family Medicine at several satellite locations.

Click Here

Health Plan Providers

Search the network providers specific to your Group Plan or Medicare Plan.

Click Here
mega menu callout image

New Patient Welcome Center

Our Welcome Center staff can help you choose a provider, make an appointment, and assist you in transferring medical records.

Primary & Specialty Care

Medical Associates provides primary and specialty care for patients in the Tri-States

Medical Departments - Dubuque Acute Care (Urgent Care Center) Family Care Regional Clinics

Ancillary Services

Medical Associates also provides additional health services that include:

Full Service Laboratories Radiology Services Pre-Admission Testing

mega menu link image

Provider Directories

Search the network providers specific to your Group Plan or Medicare Plan.

Click here

Insurance Plans

Offering fully-insured plans, self-funded TPA services, and a 5-Star Medicare Plan.

Group Plans for Employers Self-funded TPA Services Medicare Plans
mega menu link image

Prescription Drugs

Click here

Agents / Brokers

Create small group quotes, download useful forms and plan design information.

Online Quoting Login
mega menu callout image

My eLink

My eLink is a FREE, secure, online tool for accessing benefit, eligibility, and claims data.

mega menu link image

About Us

Overview of Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Health News

The latest news from Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Video Gallery

Browse the video gallery for great information brought to you by Medical Associates

Click Here
mega menu callout image

Health Plan Accreditation

Excellent Accreditation for 13 Consecutive Years

mega menu link image

Test Header 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu link image

Test Header 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 4

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu callout image

Callout header

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor. Cras et eros.

Health Care Services Policies

a

TABLE OF CONTENTS
Policy and Procedure Review Review
Authorization and Referral Management 1
Decision Timeframes and Determination 2
Transplants 3
Nutritional Therapy 4
Health Choices Appeal 5
Hospice Care Guidlines 6
Health Choices Stop Loss Coverage 7
Pharmacy Benefit Information for Members 8
Emergency Room Coverage 9
External Review Procedures Health Choices 10
Utilization Management Review 11
Procurement of Durable Medical Equipment 12
Diabetic Shoes 13
Cochlear Implants 14
Home Prothrombin Devices 15
Gender Reassignment 16
Post Admission Outcome Survey 17A
Vagus Nerve Stimulation Therapy 18
Orthongnathic Surgery 19
Erectile Dysfunction 20
Lymphedema Treatment 21
Botox Treatment 23
Glucose Testing Supplies 24
Agreement for Negotiated Fees 26
Residential Treatment Criteria 27
Low Back Pain & Use of Steroid Injections 28
Subrogation Process 30
Guidance Regarding CMS Coverage Policy 31
Drug Formulary 46
Criteria Utilized in Determination of Medical Necessity 60
Communication of Quality Concerns Identified During Hospital Concurrent Review 61
Determining Coverage of Advancing Medical Technology 64
Tumor Chemosensitivity and Chemoresistance Assays 67
Oncotype DX 68
Chief Medical Officer Absence 71
Criteria for the Coverage of Reduction Mammoplasy 72
Mental Health/Chemical Dependency Triage Personnel Credential Requirements 76
Mental Health/Chemical Dependency Access Standards 77
Inpatient Skilled 78
Inpatient Rehabilitation 79
Private Duty Nursing 80
Prior Authorization of Prescription Drugs 82
Drug Recalls 83
Communication Services 84
Large Claims Reporting 85
Speech Therapy 86
Bariatric Surgery 88
External Insulin Pumps 89
Hyperbaric Oxygen Therapy (HBO) 90
Genetic Testing 91
Endoscopy: Wireless Video Capsule Endoscopy 92
Treatment of Hyperhidrosis 93
Medicare Medical Review Process 94
InterStim Criteria 95
Continuous Glucose Mointoring Systems 96
Short Term CGMS 97
Alopecia Areata 98
Aquatic Therapy 99
Emergency Transportation 100

 

 


Questions or comments?
Contact Us!
Copyright ©2000 Medical Associates. All rights reserved.