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Main Clinic

563-584-3000 or 800-648-6868, TDD - 800-735-2943

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Questions or Comments?

Fill out a feedback form for non-health related questions, information, or feedback.

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Health Plans

563-556-8070 or 800-747-8900

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Phone Directory

A complete listing of department phone numbers.

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Assistance 24/7

Expert nurses will answer your questions and guide you to the medical source most appropriate for your needs.

Primary & Specialty Care

A complete listing of our Medical Associates Clinic Primary & Specialty Care departments.

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Find a Clinic Provider

Search for a Medical Associates Clinic physician or provider.

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Regional Clinics

Medical Associates Clinic offers Family Medicine at several satellite locations.

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Health Plan Providers

Search the network providers specific to your Group Plan or Medicare Plan.

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New Patient Welcome Center

Our Welcome Center staff can help you choose a provider, make an appointment, and assist you in transferring medical records.

Primary & Specialty Care

Medical Associates provides primary and specialty care for patients in the Tri-States

Medical Departments - Dubuque Acute Care (Urgent Care Center) Family Care Regional Clinics

Ancillary Services

Medical Associates also provides additional health services that include:

Full Service Laboratories Radiology Services Pre-Admission Testing

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Provider Directories

Search the network providers specific to your Group Plan or Medicare Plan.

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Insurance Plans

Offering fully-insured plans, self-funded TPA services, and a 5-Star Medicare Plan.

Group Plans for Employers Self-funded TPA Services Medicare Plans
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Prescription Drugs

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Agents / Brokers

Create small group quotes, download useful forms and plan design information.

Online Quoting Login
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My eLink

My eLink is a FREE, secure, online tool for accessing benefit, eligibility, and claims data.

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About Us

Overview of Medical Associates Clinic & Health Plans

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Health News

The latest news from Medical Associates Clinic & Health Plans

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Video Gallery

Browse the video gallery for great information brought to you by Medical Associates

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Health Plan Accreditation

Excellent Accreditation for 13 Consecutive Years

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Employer Group Plan Options

Product Portfolio
We provide a wide range of innovative, flexible Managed Care plans to meet every employer's benefit needs for their employees.

Fully Insured HMO Plans
We offer "full pay" benefit plans to our Preferred Plans that involve cost sharing (copayments) by the members. We can put together any type of benefit package that best meets your needs. We offer open access HMO plans, where members can see our network specialists without a referral.

Fully Insured Point of Service Plans
This is a plan that blends HMO benefits and indemnity benefits into one benefit plan. In contrast to true HMO plans, out-of-network providers can be seen at anytime. With these providers, covered benefits have a higher out-of-pocket cost, but members retain their "freedom of choice" option.

Self-Funded HMO Style Benefit Plans
(EPO - Exclusive Provider Organization)
If you recognize the value of Managed Care and the HMO concept, but would like to self-fund your health plan, you can do this through Health Choices, Inc. This concept allows you to have the HMO style benefits and retain the advantages of negotiated contracted fees.

Self Funded Indemnity Benefit Plans
If you choose to self-fund your employee health benefits, our experienced claims staff will process claims efficiently and accurately. Each client is assigned a specific claim examiner; your employee's questions will be answered by the same person.

Fully Integrated Managed Care Plans
If you choose to be fully-insured with a Medical Associates HMO plan or self-funded through Health Choices, you receive all components of Managed Care:

  • Pre-admission Authorization
  • Concurrent Review
  • Discharge Planning
  • Individual Case Management
  • Centers of Excellence
  • Drug Formulary (if Rx is offered)
  • Negotiated Fees with Contracted Providers
  • 24-Hour HELP Nurse

Ancillary Products
We provide options for a full employee benefit package. These include dental (fully-insured or self-funded), life, short-term disability and long-term disability insurance. We also provide Flexible Spending (Section 125) and COBRA administration.