mega menu link image

Main Clinic

563-584-3000 or 800-648-6868, TDD - 800-735-2943

mega menu link image

Questions or Comments?

Fill out a feedback form for non-health related questions, information, or feedback.

Click Here
mega menu link image

Health Plans

563-556-8070 or 800-747-8900

mega menu link image

Phone Directory

A complete listing of department phone numbers.

Click Here
mega menu callout image

Assistance 24/7

Expert nurses will answer your questions and guide you to the medical source most appropriate for your needs.

Primary & Specialty Care

A complete listing of our Medical Associates Clinic Primary & Specialty Care departments.

Click Here

Find a Clinic Provider

Search for a Medical Associates Clinic physician or provider.

Click Here

Regional Clinics

Medical Associates Clinic offers Family Medicine at several satellite locations.

Click Here

Health Plan Providers

Search the network providers specific to your Group Plan or Medicare Plan.

Click Here
mega menu callout image

New Patient Welcome Center

Our Welcome Center staff can help you choose a provider, make an appointment, and assist you in transferring medical records.

Primary & Specialty Care

Medical Associates provides primary and specialty care for patients in the Tri-States

Medical Departments - Dubuque Acute Care (Urgent Care Center) Family Care Regional Clinics

Ancillary Services

Medical Associates also provides additional health services that include:

Full Service Laboratories Radiology Services Pre-Admission Testing

mega menu link image

Provider Directories

Search the network providers specific to your Group Plan or Medicare Plan.

Click here

Insurance Plans

Offering fully-insured plans, self-funded TPA services, and a 5-Star Medicare Plan.

Group Plans for Employers Self-funded TPA Services Medicare Plans
mega menu link image

Prescription Drugs

Click here

Agents / Brokers

Create small group quotes, download useful forms and plan design information.

Online Quoting Login
mega menu callout image

My eLink

My eLink is a FREE, secure, online tool for accessing benefit, eligibility, and claims data.

mega menu link image

About Us

Overview of Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Health News

The latest news from Medical Associates Clinic & Health Plans

Click Here
mega menu link image

Video Gallery

Browse the video gallery for great information brought to you by Medical Associates

Click Here
mega menu callout image

Health Plan Accreditation

Excellent Accreditation for 13 Consecutive Years

mega menu link image

Test Header 1

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 2

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu link image

Test Header 3

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out Check it Out
mega menu link image

Test Header 4

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor.

Check it Out
mega menu callout image

Callout header

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam quis condimentum tortor. Cras et eros.

After Hours

Health Care Services: 24/7 Availability

Medical Associates Health Plans provides a team of highly skilled nurse case managers who comprise our Health Care Services Department. Together they coordinate a wide range of care for members, communicating directly with practitioners, health facilities, and enrollees to ensure smooth delivery of services. From out-of-area care to preauthorization of hospital admissions, the Health Care Services nurses are available 24 hours per day, 7 days per week.

Contact Information:

Phone:    563-584-3275 or 800-325-7442 (within U.S.)
Fax:        563-584-4893
Email:    healthcareservices@mahealthcare.com
Visit:       1605 Associates Drive, Suite 101, Dubuque IA

TDD/TTY:
800-735-2943

Business Hours:
Monday – Friday 8 AM to 5 PM

After Hours, Weekends, Holidays: Calls are answered by our 24-hour HELP nurses, who gather complete details and fax the information to our Health Care Services staff on the next business day. When a case requires immediate attention, the HELP Nurse will contact a member of the Health Care Services nursing staff at a designated after-hours telephone number.

For Referring Physicians: Physician Access Services Program
The Physician Access Services Program provides easy access for referring physicians to schedule consultations for their patients with Medical Associates Clinic providers in Dubuque. Our program ensures scheduling ease and timely follow up reports. Physician Access staff is available 24 hours a day, 7 days per week, by calling our toll free number 1-800-622-3828.