Samantha Vaassen, OD

"Very happy with the provider."

"Medical Associates is a great health care provider"

"Great staff and never a long wait"

"Very professional staff and very friendly."

"Very pleased"

"Everyone was very courteous and the exam went well. Samantha and the help were very nice!!"

"Always clean tidy & on time"

"Dr. Vaassen, receptionists, opticians all did a fine job. For that reason, I would recommend the Platteville office. We do wish the nurse would have been more personable. She did not introduce herself upon entrance when my husband was there nor when I was there a week later. A not pleasant attitude would have been appreciated. We looked at frames and found some to be at a lower price that we would consider buying. However, progressive lenses were very costly as shown on the price mat. We will shop elsewhere in hopes of paying less for glasses. Thank you."

"I appreciate Dr. Vaassen working me in her schedule to treat my eye. She was very knowledgeable and helpful. She made me feel comfortable and explained what she was seeing. I appreciated her concern for me and not wanting to rush me out the door. A great expereince!"

"This was an annual dilation of my eyes. I continue to experience dry eyes and a solution i.e. eye drops has not given me comfort. I have been complaining about the dryness in my eyes a very long time and because of that I continue to be frustrated and not getting any relief. The advice I receive is based on the knowledge of the ophthalmologist and the latest research available to her. I felt better after this appointment than I have in the past. My frustration combined with an uncomfortableness contributed to my feeling that my issue was not being addressed, at least to my satisfaction, made me feel like I didn't matter. I continue to experience dry eyes between appointments and I do not pester the doctor about it until I return for my next appointment. I contribute that to my age and my uncomfortable nature of not wanting to "bother" the doctor and feeling like she/he is busy. I have been told if I have any problems give them a call. However I just put up with the dryness, keep putting drops in my eyes and suffer through. It's a personal thing."

"Everything was good. I just didn't know what questions to ask.."

"The front desk gals are just the best!"

"great staff"

"I find all the providers are wonderful in this system. They know me and remember small details"

"Samantha Vanaassa is very professional, knowledgable, and an asset to Medical Associates. The entire staff at Platteville clinic is one of the best."

"Courtesy and friendly"

"She was very friendly and helpful during my yearly appointment this morning."

"Dr Vaassen is a very kind lady. I appreciate her care."

"Totally enjoyable and professional staff. Always treated with genuine caring and respect. Would recommend Medical Associates to everyone!"

"Very professional and kind!"

"Dr Vaassen is always courteous and listens."

"They did good"

"Very nice folks"

"Nothing it all was great"

"I thoroughly enjoyed my visit at Medical Associates. Everyone was very polite and happy-go-lucky. I enjoyed every person I came in contact with. Thank you very much."

"Easy check in and very little wait time."

"Samantha and lab personnel were both very concerned and helpful about my site loss"

"Always treated with respect!"

"Everyone was very courteous. The dr. Took her time to get my issues diagnosed , and very thorough."

"The staff is always professional and attentive they truly care for us ???"

"Everyone was very friendly and helpful"

"Great medical staff."

"You have an awesome staff. Have them keep up the good work that they do. Always very pleasant."

"Very friendly 1st time meeting her and her nurse, took my BP for me so I don't have to make another stop"

"Dr Vaasen was kind, and funny - and made my experience less scary. She listened to and carefully explained everything. She is amazing."

"Very timely and professional service. Very satisfied"

"Great staff and great appointment!"

"It was good"

"Speedy"

"It shouldn't take two months to get just an eye exam."

"Very good experience. Everyone was most helpful."

"Staff & Dr. were efficent, engaged, courteous & professional. Well done!"

"Dr. Vaassen is kind, caring, and professional. I completely trust her with my eye care and give her the highest possible recommendation. Thank you!"

"Dr. Vaassen and the assistant, who administers tests, are both very professional, responsive to questions, kind, & courteous. They model what I believe professionalism & patient care should look like in every clinical situation."

"Very friendly staff. Courteous."

"Every staff member was kind, courteous, helpful, and thorough in explaining things. Much appreciated!"

"Sam v is good eye doctor9"

"It's a pleasant visit to this department with Samantha and staff being the best."

"Very thorough exam. Thank you."

"Told me what I needed to hear!"

"The Medical Associates facility is a very comfortable setting with very professional staff and Dr Vaassen is always easy to discuss any concerns with and is very thorough. Highly recommended!"

"Always friendly and knowledgeable."

"Great!"

"It was a good day."

"Courteous and professional"

"I recommend Samantha to anyone who asks. She does a great job no complaints. I schedule my next examine a year in advance so no scheduling issues."

"Always a great visit at Platteville Medical Associates, from the front desk to the doctor and all the assistants."

"Nice experience"

"It's always a pleasant experience at Medical Associates."

"Very good"

"Excellent service by all parties."

"Samantha always does a great job."

"very thing was OK"

"All was good"

"Good. HT with both the nurse and Dr"

"Everyone is friendly. I was thoroughly examined. I enjoyed my visit and will be back."

"Good care there"

"Great service and friendly staff."

"Good visit"

"Polite and professional and thorough"

"Good job, answered my questions. Thanks"

"All good"

"The dr was very helpful and courteous!"

"All the personnel I had to talk to were very helpful and made the visit very pleasant"

"Happy with Samantha Vaassen."

"The nurse was gruff and seemed upset with me. This happened last year too."

"The BEST eye doctor I've ever went to."

"I was real happy with SAMHSA, but the insurance, I'm not too happy with. She told me that the Medical Associates insurance only covers it once every other year. That must be a new policy now. If I can talk to someone personally, I appreciate it. I tell them what my view is on that."

"The doctor & nurse were very professional & friendly!! I would highly recommend them to anyone!"

"Excellent care! Thank you!"

"very professional, well done"

"Very good experience"

"Dr. Vaassen is always professional, efficient, and personable. She doesn't waste time, but I never feel like she is too busy to listen and do a thorough examination. Her nurse is likewise very professional and efficient."

"Doctor Vaassen said I could have my eyeglasses adjusted at this visit. But after I had sat down at the counter, the optical tech, [REDACTED] said she couldn't adjust glasses not purchased there. She said it was policy. As a self-pay patient who drove 60 miles roundtrip to have my eyes checked, I think this is a customer unfriendly policy."

"Sam is the best!"

"They were very efficient"

"Wonderful Care provided, both compassionate and high levels of expertise. Thank you!!!"

"Dedicated, knowledgeable, and helpful staff. I was nervous prior to coming and everyone took time to explain the purpose of each test, what I could expect during the test and how Dr Sleep would use those results to determine a course of treatment."

"My sight was getting real bad so I wanted help. I felt good when I left because I felt she really helped me. I really like the girls that do the glasses. They are so nice and friendly"

"Very smooth appointment. Timely and helpful."

"We are so grateful to have such a caring and highly capable eye care team so close to home."

"I was seen in A timely manner."

"Sam Vaassen is the best. You can tell she loves her job."

"I pre-registered online & it told me to go directly to the vision center because I had done that. When I came in and proceeded to the vision center the 2 gals at the front reception were a bit rude. Informing me what time it was and I was 10 minutes early. I was full aware of what time it was and what time my appointment was. Just took me back a bit typically greeted very friendly by reception."

"Good place to go."

"Thank you!"

"Dr. Vaassen was amazing. Thank you very much for the great care."

"Dr Samantha Vaassen was wonderful, explained everything i needed to know about floaters in my left eye"

"I feel like I got the most thorough eye exam in my life."

"Dr Vaassen and her entire staff are just great."

"The Dr. was kind and courteous and made the experience very pleasant."

"Kind and friendly provider"

"The optical tech was extremely helpful as well. Thank you!"

"It was a.great appt"

"utmost professionalism"

"Dr Vaassen is truly a caring, knowledgeable professional, Dr! We drive an extra distance just to have her care for our vision. Also, the vision assistant who attended to me first was also excellent! I highly recommend Dr Vaassen to everyone!"

"I feel confident that I am being taken care of by a caring and professional doctor and staff."

"Dr went above and beyond to help me. She even sent me to Dubuque to a newer version so I could get my license to drive."

"Got in. Got out. Very professional. Very good. Awesome great staff. ??"

"It was good"

"Denae is always so nice and helpful. Dr Vaassen is always great, she answers all my questions!"

"Dr. Vaassen is knowledgeable and super friendly. I enjoy seeing her."

"Dr Vaassen the best of both worlds, kind AND competent"

"Everything went fine. No complaints."

"Hello, I am an electric wheelchair user and I found that the equipment was not fully accessible. I wasn't able to actually get close enough to the machine for the doctor to properly evaluate me, so I don't think I fully got the exam that I should have because of that. So if there could be some effort to be made to make the facility more accessible, especially the equipment that's used, that would be great. Bye."

"My visit was so professional compared to past clinics I've visited! Thank you for your excellent service!"

"The technician that did the field of vision test, as well as Dr. Vaassen, were professional and yet warm and friendly."

"Great experience and was able to get seen right away to relieve my concerns."