Kenneth Steffen, DO

"I was quite upset the day of my appt. and the nurse(her name was Katie) who was amazing, kind and understanding calmed me down! Doctor answered my questions and explained some things and gave me some choices to think about! Informative, good appointment!"

"Dr. Steffen always answers questions that l have and l never feel like he rushes me."

"Simply put, Dr. Steffen and his office are awesome. We really love Medical Associates in general. Everyone has been kind, helpful, and professional. We've been here for 12 years and could not be happier with our health care!!!!"

"Dr. Steffen has been our primary care provider for many years. He has always taken time to listen to us and answer any questions we have about our health. We would highly recommend him to anyone who asked."

"Dr. Steffen is a good doctor because he focuses on your needs and provides the tools to keep you healthy."

"Excellent Dr, nurses and staff"

"Dr Steffen and his nurse were very attentive and reassuring."

"Dr Steffen is an asset to your team. He is a really great doctor and he cares about his patients."

"Dr Steffen is engaged and thorough. Has good bedside manner and feel he is attentive to my needs. Feel confident I can go to him if I have any problems in the future. Overall positive experience."

"Dr Steffen was extremely helpful in diagnosing my condition. He spent the time needed to explain and answer my questions. Took the tests needed to rule out a different problem."

"Great care as always!!!!"

"As always appointment was very good"

"Very good experience."

"Dr. Steffen always provides excellent service to me. At this recent office visit, he set a new standard of excellence!"

"Dr Kenneth Steffen is the very best!"

"When I asked for an appointment for shortness of breath and dizziness, I didn't expect the next morning. That was quick. I check-in via an email, and was also sent one voicemail reminder and two email reminders of my next day 10:30 am appt. Even though I registered online, I went to the 2nd floor desk line and waited to check in again. There were three of us waiting in line, two ladies and myself. The two desk staff people were in deep gossip mode. The two ladies in line were just standing there, but I loudly asked if anyone would wait on someone please? To which I received a smirk. Then, the rep I talked with told me three times that she found no appt for me, that I must be mistaken. I told her that I just registered online and received a VM and two emails reminders, so I'm going to sit down and wait to be called. (I had trouble with this desk before). She said that she saw nothing booked for me, but then suddenly said that I actually did have an appt. (She must have still been upset that I broke up her gossip time.) A few months ago, I noticed a weird discoloration around some skin grafting that Ophthalmology did on my face. Because it involves cancer cells, I ask for two minutes for someone to look at it now. The ophthalmology receptionist told me to either wait two months for an appt or to just take a photo of my face and send it SMS it to her for review. I just hung up. What was I paying for coverage to be seen by med staff if I just send a snapshot in? When I come to the 2nd floor desk, I now expect trouble, so I plan to keepy composure. They are by far the worst at all of Med Assoc reception. Ist floor by labs are the happiest and most responsive."

"Dr Steffen always treats me with the utmost respect and is very easy to talk to and is never in a hurry to push me out the door."

"I had moved here from Georgia and Florida, and the level of care that I found in this area is somewhat different, but very much a quality product. The situation for Florida, not so much, but Georgia was great, but I was not bad. And they don't push specialties as much, but that's fine, because the doctors are thorough enough that it solves the problem. That's the end of my comment."

"Super nice and informative with the use of my heart monitor"

"Dr Steffen is a class act. As an older, difficult patient (that honest assessment comes from my brother who is a doctor) I appreciate his patience with me."

"I was very impressed by how long the doctor spent talking and he didn't rush me or anything."

"Due to our conversation he requested a Urine test... I had a badder infection .. thankful he found it... now I am On antibiotics!"

"I was saddened when the tri-state surgery nurse called me to her desk as I was heading to my 2nd floor appointment. She asked "did you read the sign on the entrance door?". I said no I didn't. I was concentrating on my footage. I did not say that to her. I like to come to my appointments through that entrance because of the handicap parking spaces are handy. The receptionist said she would allow me to continue on in however when I was ready to leave I had to use the main entrance. I did so. When you enter the main entrance it is as if you have to walk through a 2 mile ballroom. Finding a handicap parking place in the front is bewildering. When I made it to my car all those handicap spaces were empty in that tri state surgery area except for me. Thank you for this opportunity. [REDACTED]"

"I have always felt that Dr. Steffen was and still is concerned about my husband's medical issues, which are many. He is very thorough. He is very patient and I know he understands what [REDACTED] is going through, especially since he is experiencing the beginning stages of Alzheimers. Doctor Steffen is very kind, even though he knows I am very frustrated. His demeanor has a calming effect on me. By the time we leave, many of my questions are answered. He has referred us to quite a few specialists who are helping. Thank you Dr. Steffen."

"Treated with respect & informative"

"Dr. Steffen always listens to my concerns and provides multiple options if available. He is courteous and very insightful."

"Very good appointment"

"Knowledgeable and good listener"

"Excellent doctor and staff."

"Dr Steffen was very thorough. He took time to examine me as needed. In addition he listened to any medical concerns I had. Also I knew he took time to read reports regarding my issues before the appointment. I walked out feeling I had high quality service as I always have when going to him."

"Keep up the great work"

"Dr Steffen genuine caring and compassionate doctor. He is very knowledgeable as well as polite His character is always professional nothing less! He also gets right to the point and is very thorough and his nurse Olivia is very responsive when I send messages"

"Dr Steffen is very thorough and takes the time necessary to talk through all medical and personal concerns. It's very reassuring to have a doctor with these attributes when dealing with Alzheimer patients. We are very grateful for Dr Steffen."

"I really like Dr. Steffen. I've been seeing him for over 10 years, I believe, now. He always listens to any questions that I have and explains things thoroughly. And he pays attention to my concerns. Unlike other doctors that'll just come in and get you in and out in 10, 15 minutes. He actually takes his time and pays attention. I really like Dr. Steffen. So thank you."

"Dr. Steffen is great! He genuinely listens to you and cares about your health!"

"Everyone involved with my appointment were professional, attentive and kind."

"Dr steffen always listens to ant concerns i bring up and addresses any concerns he has with my health as well"

"completely satisfied and trust Kenneth Steffen"

"All was good"

"Appointment went very well, questions answered, very good experience."

"Dr. Steffen is always professional and helpful"

"The staff is so friendly and Dr Steffen always takes time to answer my questions."

"My appointment was delayed for an hour due to some urgent care issue that came up for Dr Steffen."

"Dr. Stephan is awesome. The nursing staff, the reception are all very accommodating, polite, and friendly."

"The physical therapist was very helpful and gave me exercises to do at home and explained them very well."

"Great experience with Dr Steffen, as always!"

"Good experience."

"I appreciate all the nurses who are so prompt with answering any questions input on the patient station portal. The nurses and doctor are top notch!"

"Too many appointments prior to cataract surgery"

"Happy with care!"

"Great people working there ?"

"Thanks Dr. Steffen for your help and discussing my medical problems."

"I would like it to show a confirmation after I check in that I would know it has been finished. Period thanks"

"Excellent experience!!"

"Dr Steffen is so friendly and helpful every time I see him. Thanks so much [REDACTED]"

"Got in pneumonia shot and my shoulder pain came and was really still bad four days later five days later and the redness going down my arm. I think I'll go to acute care today."

"Great!"

"I bc e been seeing Dr Steffen for many years and always receive his best."

"Dr. Steffen is always knowledgeable about any questions I might have!"

"Everyone that I interacted with were very kind and courteous, making my appointment enjoyable. Thanks for the professionalism."

"Did not have to wait long once I arrived to get in, Dr Steffen was in right away to see me after my preliminary questions were asked by the nurse."

"Staff was all great as usual"

"Thanks Dr Steffen and Staff for seeing me on short notice"

"They really care about patients and don't treat them like an assembly line order. You can ask questions and get real answers."

"Dr Steffen has great people skills. Listens with purpose and truly cares."

"My doctor Dr Steffen and his staff are amazing! They make my visit extremely easy and stress less!"

"All good"

"Dr. Steffen is personable, extremely knowledgeable and very thorough. There years ago, we were new to this town. We had to find a doctor and we found Dr. Steffen. We are lucky and very pleased. He listens to us and suggests treatments and medications, and thoroughly explains the pros and cons to us. We are lucky to have found him. I have and will continue to recommend him to anyone we know who needs a primary care physician. I would say that Dr. Steffen is "IN TOUCH" with his patients. ?"

"Great people.....they listen to your concerns and provide feedback and possible solutions."

"Thank you!"

"Yes, everything was well, great communication, complete answers and good evaluation. One area was very poor. I waited one hour before I could see my doctor. I'm always on time, probably 10 minutes early so that I do not have to have my doctor wait. I believe that 60 minutes waiting is way too long at any time. If a doctor cannot see me in a short period, in a short amount of time, at least his nurse could come out and tell me, you have a 50 minute wait, I'm sorry. But I didn't hear that other, I think that 60 minute wait is way too long. Thank you."

"Dr. Steffen is a lot more accessible and empathetic than [REDACTED] I really like Dr. Steffen, very smart and current on his medical knowledge."

"Dr. Steffen and his staff do an excellent job in care and concern."

"Dr. Steffen and his staff were extremely responsive to our calls, met my mother's needs, and they were very forthcoming with information and follow-ups."

"On time. No wait. Dr Steffen's understands me."

"This was my 1st physical appointment with Dr Steffen and I am very pleased with him He seems knowledgeable caring and has a good manner about him"

"Everything was great"

"They all did a great job."