Julie Muenster, ARNP

"My last name was incorrectly listed on the paperwork and the staff was unhelpful in getting it corrected. The nurse acted very unprofessional making unsolicited comments. She seemed to have a cold and did not cover her mouth when she coughed. During my eye exam I had a little trouble making out a line of letters and she rudely said "well you made it out correctly the first time you should be able to do it again" even though my eyes were strained by that point and I was having trouble. Overall unprofessional and condescending. The provider was prompt and helpful and professional."

"Took 1.5 hours for a DOT physical. Staff was great but way understaffed."

"Julie is a very good PA. Very nice and helpful in my situation. Really like her."

"Very good, Julie was a pure professional and treated me well, getting my stress level down. However she informed me I need a stress test done before the end of October or I will loss my only source of income, by losing my CDL.I need major help in being able to secure a stress test prior to the end of October. Please help me secure this . Thank you ."

"That the staff and nurses were very helpful and nice."

"Very clean environment and very nice staff"

"I came in and did all my paperwork, and sat down and started waiting. People kept coming in and being seen before me, for 2 hours."

"Everyone was very good at their and made me feel at ease."

"Staff was a very professional group, Thank You !"

"From the beginning that I walked into the clinic, you all were very inviting, from the receptionist all the way through the whole process. And you made me feel very relaxed and comfortable. And I would like to thank you all for that."

"Julie was excellent, Fantastic . Started off thinking that this facility didn't know what it was doing, kept having additional paperwork to fill out. Things went great when Julie took over care. She is great asset to the place."

"Very clean facility. Respectful and polite front desk staff. Nursing staff was efficient and professional. Nurse practitioner was very good. Kind, listened and understanding."

"Julie was very kind and patient. I've never been hurt on the job before, I wasn't sure what to expect. She was amazing"

"The front desk treated me as though I was a number to be processed, and I felt like I was being herded like cattle. the nurse whom took vitals, also treated me like a number instead of as an individual person with individual needs. For this reason, I would not recommend this clinic to anyone. The doctor was ok."

"Seemed to take quite a while to complete the appointment, waited quite a while before being seen. Otherwise it was good."

"My biggest frustration was delays. I think I spent more time waiting than everything else combined. I was told to get there 15 minutes early for paperwork which I did. The drug screen started just before the appt time. I then spent about 30 minutes waiting to move on to the next step. Which included listening to my nurse spend about 5ish minutes complaining about missing paperwork abs having no clue what some of the testing was that needed done."

"The whole staff there seems very happy and helpful"

"Awesome experience. Very friendly staff !!!"

"The prescriptions that were listed that I did not list were prescriptions that I haven't used and unclear of what they are. It was even hard for me to spell the prescriptions that I actually use, like lisinopril and stuff, but they brought up stuff that I was unfamiliar with and I should clarify or ask what they were for. So that was a little misunderstanding there. So thank you."

"I was there for a work physical, so not being there with a health issue I don't think my experience is what you are looking for feedback for in this survey"

"When I came in, staff was going to lunch which delayed the drug screening. The entire visit took approximately 1.5 hours."

"Everyone was super nice. My appointment was at 2 pm. I arrived at 1:15 pm. I expected to wait until 2 or after. But, luckily, I was seen right away and out the door by 2:05 pm. It was a great experience. Highly recommend this team."

"Anna, the nurse, was amazing! She was very helpful and calming. Julie Muenster, the provider, was very thorough and truly listened to my concerns. Both of them showed genuine empathy for my situation and made me feel at ease. Medical Associates should be proud to have them as employees!"

"The staff and I mean every one of them were nice and friendly. The positive vibe and outgoing personalities all the staff had actually made something that one would normally kinda look at as a pain in the rear to go do and get out of the way actually enjoyable. I'd go so far to actually say I had a good time just being there and socializing with the staff. The gal's you have on your team there are top of the line. Crazy to think I was dredging going to my appointment cause I'm not one for any kind of hospital like environment. To at the end of the appointment thinking wow were done already, well I'm in no rush what else you got for me to do. So thank to all the staff I got to meet and for kicking my day off with smiles and a few good laughs. Sincerely [REDACTED]"

"Nice staff. Clean facility."

"Great"

"I had a good experience. Nurses and the staff was very helpful. And I highly recommend to you. Appreciate your patience. Thank you."

"They got me on time"

"VERY professional & friendly people. All are GREAT"