Gretchen Hong, DNP

"Gretchen is an exceptional provider - very knowledgeable, kind & caring, plus LISTENS to you!"

"Gretchen really listens and understands without judgement"

"Great experience"

"all went well"

"Gretchen is warm and compasstionate. She is also though and listens to your concerns. I would and have recommanded her anyone looking for good health care."

"Dr.Hong is precise and has great bedside manner"

"Gretchen was super personable!"

"Riley and Gretchen are awesome! I got in right away for an acute issue and I am grateful to have Riley and Gretchen for my medical needs."

"Dr Hong & her nurse Riley were good caring attentive listeners. They arranged follow up assessments & treatments efficiently. I am grateful for their service. My only concern was the delayed reporting on my back X-ray. It did not appear on the patient portal either. Riley did report the results later--I'm aware it's the holiday season & I'll assume that was the reason for the delay."

"Gretchen and her nurse are the best!"

"Recently I had questionale experience with two dental surgeons. The weekend followed with an emergency trip to the E.R. rattled my belief and faith in independent practitioners. Having that sturdy Trust and faith in Gretchen Hong's trauma response brings me confidence in her diagnosis and treatment plan. Thank you!"

"It was all good!"

"My provider is amazing and very knowledgeable."

"Amazing and very well deserved thank you Ms.Hong and your team!"

"Gretchen Hong is fantastic - I always feel we are a team, working together for my best healthcare. She listens and respects my input and gives me info so I'm informed about choices. Riley also deserves a shoutout for her thoroughness and support. A great team!"

"The staff at the clinic were very helpful and friendly. However, I was not impressed with the phlebotomist who drew my blood in the lab. She was rude and very rough with me, especially when I told her I have small veins that roll & requested a butterfly needle be used. She tied the tourniquet on so tight that my hand turned completely blue while she was searching for a vein."

"Kind thoughtful super women both Gretchen and Riley"

"I was very happy with my first visit with Gretchen Hong. She is definitely my dr from now on!!!!!!"

"Thank you"

"This was my initial appointment setting up care with a new provider. Everyone was warm and approachable and I even got the sense the nurse was well respected by the doctor which you don't always get. I felt everyone was thorough and listened and took time with me versus rushing me through the visit."

"I love Ms. Gretchen Holmes. That's my favorite doctor since I've been in the gate. She's the only one that listens. She's a very good provider. And she also takes care of all my needs. I love New Gretchen Holmes, [REDACTED]"

"Gretchen always makes me feel like my concerns are as important to her as they are to me. She is thorough. She is kind. I am always pleased with her level of care."

"Dr Gretchen Hong listened to my issues and is helping me resolve them"

"I feel like I ha ve a plan for my health."

"Wonderful"

"I was very impressed with Gretchen's attention to a few health issues I had been dealing with for some time. For the first time in a long time, I feel like I am finally on the road to having these issues addressed and developing a treatment plan going forward. My husband and I switched to Medical Associates after some very frustrating experiences with Grand River after its sale, and we're very glad we made that decision!"

"Owie arms from shots and I didn't get a sticker! Ha Can I suggest valet parking? PLEASE"

"I appreciated that Gretchen listened to my concerns and was able to help set me up with a referral. I wish she would have talked with me a bit more to get to know me, but otherwise, she was very professional and easy to work with."

"Dr. Hong was very helpful and she listened to my concerns and she pressed for more answers. So she's having testing being done and I really enjoyed our visit together."

"Gretchen is wonderful! She explains things very clearly and is very upbeat."

"Both my Husband and I are so happy that we found Dr. Gretchen Hong. We trust her explicitly. She puts us at ease and explains everything concern of ours and hers to us and we know that she truly cares about our current and ongoing healthcare. She never makes us feel as she is rushing through our visits with her. We wish we would have become her patients sooner than we did."

"The nurse Riley and Dr Hong were both exceptional. I felt very comfortable with them and glad I was recommended to them."

"All good, very friendly, professional and efficient."

"Easy appointment check in process with text messages and links to check in"

"Gretchen Hong was extremely attentive and she really listened to my situation and problems that what I was having. I appreciate her very, very much and I appreciate the care that I have been receiving from Medical Associates and MercyOne. Thank you."

"Although there were five receptionist at the check-in counter, it took upwards of five minutes before they were willing to talk to me. This was concerning to me because I was later than usual for my appointment and barely checked in on time."

"This was my first encounter with Dr. Hong and Riley. I was left feeling heard and well cared for. Excellent, thorough explanation of my situation and prompt, concise plan of action. Definite assets for Medical Associates!"

"Gretchen Hong was very thorough and courteous."

"I love having Gretchen Hong as my physician!! She really listens to me and I feel safe with her."

"I was appreciative that Dr. Hong did my physical even though it was our first meeting. When I originally asked for this, the receptionist said that I had to make an appointment to meet her first and schedule a physical after the initial meeting. This was a relief and I was very appreciative. I am also thankful that they switch from Dr. Steffen was smooth and not a problem that I wanted to see a female doctor. Please tell Dr. Steffen thank you for his past care. I am excited to work with Dr. Hong."

"Dr. Hong is the best doctor for me. She doesn't make me feel stupid for asking any questions and she gives answers that make sense. She is kind and takes time to give you her full attention. I would recommend her to anyone!"

"The protocol was for a post ER visit. It was very clear that this is what the provider was focused on-that, and that's it. What precipitated the ER visit was more complex than SI joint instability. I'm 76 and come from a long line of physicians. Yesterday's visit was a disappointment."

"Gretchen is an amazing provider."

"Gretchen is an amazing provider, so glad she is there."

"The Staff is awesome Everyone is up to speed with my needs. I'm so happy with the service so far"

"As usual, Gretchen and her staff treated me with the respect and care that a VIP deserves!!!"

"Gretchen Hong and her staff are the best!"

"Great day, as always."

"All went very well and was easy"

"gretche Gretchen Hong is thorough, compassionate, and caring. I trust her completely. She has been a wonderful addition to your team. I hope you never let her get away because I'd like her to be my primary caregiver for the rest of my life."

"Gretchen and her nurse, Riley, were wonderful!"

"Non judgmental, easy to talk to, took enough time to understand my concerns. Looking forward to having an awesome regular physician"

"Gretchen is very kind and she followed up with me personally herself to explain test results and my options."

"Everything went well and was on time."

"I have been a patient of Gretchen Hong prior to Medical Associates. I was very pleased when she started her practice there. She always makes me feel very comfortable and is very informative, and I will continue to see her. Thanks. Bye."

"I feel like looking for another doctor"

"Gretchen is so helpful and always takes time to explain, offer options, and answer questions. I can't ask for anything more from a primary physician. She's excellent!"

"Medical Associates was such a better experience than my previous health care provider - everyone I spoke with was 100% courteous, polite & attentive to my concerns. VERY happy with your services, thank you!"

"Very professional and courteous! Actually listened to me."

"Gretchen and her nurse were both very personable and professional. I look forward to future visits!"

"Correction always listens to me and what is wrong and she gets to the bottom of whatever is going on with me. She does get the accurate tests and she's just very thorough and you've got a great provider there and her absolutely amazing and I've referred all my family to her. She sees nine of my family members now."

"Doctor Hong listened to what I was saying, and took action to help me figure out and understand the treatment that I needed. I had visited [REDACTED] both of Medical associates and neither one of them had the bedside manner or the urgency at which Dr. Hong did."

"The doctor was very, very understanding and very, very kind. And I think that she is an excellent doctor and that I have picked the right one."

"Yes, I did get an appointment as soon as I asked, so I misrepresented it by pressing one or no on the first question. But otherwise, everything was great. Thank you."

"The only thing I was disappointed in was the wait to get seen. I am very pleased with Dr Hong's care. She sent me to Lab right away and I was called with results on Monday. Very happy ?"

"Great"

"Ms. Gretchen Hong, NP was so very, very nice. She was EXTEMELY attentive to my comments/concerns. Addressed each and every comment I had. Ms. Gretchen had Riley flush my ears...which REALLY needed it! Both Ms. Gretchen and Ms. Riley made me feel so comfortable which then resulted in a relaxed interaction. It was great. They treated me with the utmost attention and more importantly, respect. I do not believe most people like to go to the Dr. office, but I am now looking forward to my upcoming appointment. I would like to thank both Ms. Gretchen and Ms. Riley, THANKS!"

"Gretchen is a great provider and I appreciate that she listens contently and offers great advice and patient care."

"I felt confident in her ability to care for me."

"Gretchen and her nurse, Riley, were very kind and listened to my current situation. Gretchen has been so helpful and very thorough at each of my appointments."

"Gretchen was very good in getting me in when I needed to get in, which was better than the scheduler could do. She was very knowledgeable. She was very helpful. She was very thorough. She was friendly. I felt comfortable with her. It was just a good experience. I would definitely recommend her."

"Took the time to listen, courteous, friendly."

"Having recently rebounded from a serious illness, I am very comfortable having Gretchen Hong as my new doctor/practitioner."

"I have had her for over 5 years. She is the most caring and always listens to me. I can't say enough nice things about her."

"Glad to be a patient of Gretchen again. Very impressed with Medical Associates as a whole."

"Always treated with respect and in a timely manner"

"Due to Dr. Gretchen Hong's care, she might have just saved my life."

"Gretchen and her nurse Riley are awesome! They do an amazing job and I wish all providers and their nurses would treat patients like Gretchen and Riley! I will definitely be telling my friends and family to go to Gretchen for care!"

"I would like to suggest valet parking and drive through pharmacy. Thanks!"