Courtney Ambrosy, PA-C

"All involved were amazing!"

"I received the negative test results. No definite diagnosis or meds/ treatment for my sore throat."

"Fast and efficient"

"Need to send prescription faster to my pharmacy."

"Acute care has the best service of all departments"

"Quick, but thorough service and everyone was kind and respectful."

"Very quickly realized I needed to go to mercy er for a abdominal ct MA ct staff had left already"

"Courtney viewed my leg lump and referred me to dermatology after taking a picture with an iPad ; she felt it would have to be removed and biopsied. I have an appointment with them tomorrow."

"Very helpful"

"Check-in was amazing. Wait time was amazing. The nurse was amazing and overall doctor was amazing. I would highly recommend."

"Staff was very kind and explained everything to my desire ."

"The nurse was not nice. Like she was mad."

"I was very pleased with the care I received."

"First time breaking a bone and Dr. Chapman made the setting process as painless as possible. The nursing staff made sure I had everything I needed to be comfortable, and they did great getting my hand in a cast. They even set my follow-up appointment for me, so no stopping at the front desk. Turned a scary visit into a positive experience!"

"thank you"

"All the staff was focused on finding the cause of the problem and finding the best solution quickly!!! They rate a 10+"

"Close to where I live Nice staff"

"Awesome"

"Good"

"I was able to get treated in a very reasonable period of time. Claudia and Courtney were both awesome!"

"I got in right away, the desk, nurse , PA , and xray department were all quick, polite, respectful and good. More problems were addressed then I went in for, wish was great."

"Everyone was great and it was late in the day and they were still kind and knowledgeable."

"Everyone was very understanding and able to get me an appointment with follow up with Ortho much sooner than when I called myself before coming to acute care."

"My Dr. was very compassionate and well knowledgeable about my symptoms. I felt well taken care of."

"The Acute Care department is very good and always listens to you when you have an issue."

"They were extremely helpful/"

"Courtney Ambrosy was very thorough, kind, caring and asked a couple of times if I had any questions."

"It was quick and to the point."

"I just wanted someone to know that I accidentally pressed the wrong button for a couple of those questions. All of the staff, the nurse, the receptionist, and the doctor were all great. So no bad reports for anybody. Thank you."

"In and out Quickly and that included going to Lab Courteous"

"Friendly staff, efficient and professional appointment. Got what I needed out of it but didn't keep me there any longer than necessary."

"Quick, courteous and too the point!!"

"The nurse and doctor did a great job!"

"Awesome"

"My PA was very attentive to my needs and professional. I would definitely recommend her. [REDACTED]"

"I told labs my veins are hard to get. I was poked 4 times. It would be nice if you had a veins finder. I can only have blood draws out of my left arm/ hand due to having lymphedema in right arm"

"I was able to see a provider immediately. I was able to get into an exam room immediately. They noticed that I was an oncology patient of Dr. Engelman's and so moved me into an exam room right away, which was greatly appreciated. I also appreciated her willingness to test me for everything and also do a chest x-ray. I was told that the results would take a bit and encouraged to go home. So I went home and they called within the time frame they said they would with the chest x-ray results, which were greatly appreciated. And I was also very thankful to be given a ZPAC, even though I tested negative and a chest x-ray. I was grateful for an antibiotic because I was obviously fighting something. So overall ?"

"The receptionist, the nurse and the provider were all very friendly, courteous, and professional"

"Very friendly and informative, she answered all my questions."

"Cortney and Crystal made my experience way more comfortable and less scary than I thought it would be. They were quick to get the job done and keeping me educated as to what was going on."

"Give these health care professionals better equipment needed to better assist their patients please? Such as access to soft knee brace or at least more than two sizes of ace wraps... Small and smaller. ? But your nurses and PA's are super patient and wonderful persons. ????"

"They didn't really look into what I think is wrong. I have not heard back for a follow up appointment either, which is annoying."

"she was very nice and knowledgeable"

"Great service ???? Thank you Ms.Courtney Ambrosy ?"

"PA COURTNEY WAS WXCELLENT IN EVERY WSY. KRISTINE [REDACTED] THE NURSE AS WELL."

"I had labs done a week or so ahead. I was looking for annual check up test reviews, but the lab missed those tests ordered. This appointment was for an annual physical. No lab results not much of a review. They dropped the ball."

"Positive visit"

"Good experience. Completed in reasonable time."

"Great!"

"Thank you Courtney and Acute Care for taking care of me.....you are very respectful, professional and knowledgeable ......??"

"I'm grateful for such good care at MA and glad to be feeling better. Thanks!"

"I was in a lot of pain and upset about what I had going on. I was crying in the room. I've never had more compassionate care in my life. Dr. Ambrosey was amazing, and made me feel as comfortable as possible while I was there!"

"All Drs and nurses are always pleasant They're busy, but get tests and X-rays completed as soon as possible!"

"They were very friendly I would definitely go back if I needed any care !! I would also recommend this clinic to family and friends !!"

"Courtney explained things well."

"Need to speed it up little. They was very slow. Wasn't alot of ppl there. To busy talking"

"Nurse and Courtney were very nice and helpful!"

"I've never had any problems being seen, and service is always very quick..."

"Wait time was very short. Pleased."

"The doctor and nurse who treated my dad at his acute care visit for his ears were so professional and friendly. My dad is 93 years old and they were so gentle and kind. He felt so much better when we left."

"Very courteous and helpful."

"Nothing good customer service."

"I already knew I had bronchitis!"

"My doctor and nurse were amazing. I would recommend them to anyone!!"

"I was seen almost immediately by the nurse. The provider did a series of tests and came up with a logical diagnosis."

"Courtney Ambrosy was the P.A. that took care of me and she couldn't have been kinder or more thorough. She seemed to have read my file and was very aware of my health history. She listened carefully to me and explained what she was going to do and why. We need more P.A.'s just like her and doctors, also. She was professional and compassionate and I felt I was in safe hands. I told her never to change. However, you need to improve your dressing rooms for X-rays and mammograms. I had a spasming back and was in terrible pain. I had to completely undress for X-rays. For elderly persons, there needs to be a bar in the dressing room for something to hold on to. Those cushy hassocks give no support for an elderly person. Chairs are needed. Once down on them, you sink, and have nothing to hold on to to get up. It was an impossible task to undress completely with a spasming back and nothing to hold onto or nothing to sit on. Please consider chairs and a bar on the wall to hold on to or help a person stand."

"From the start of my visit to the end, I was treated with respect and kindness. I didn't feel hurried or like I was just another case to get through. I appreciated the quality care I received."

"All staff I interacted with were great! They listened to everything I had to say, answered all of my questions, and treated me with dignity and respect."

"The staff, from reception to nursing to the PA, and radiology were courteous, respectful, concerning and caring."

"Felt like my sick kids where not being cared for. Felt like I wasn't being taken seriously.. but what upset me the most was I felt like we were being pushed out the door they didn't want to treat my kids.They didn't want to test my kids for anything.They didn't want to do anything other than get me out of the door. I feel like they just wanted to go home and where going to do anything they could to make that happen."

"diagnosis was a pulled muscle from sneezing. And some days it is good and some days not so good. So just have to tough it out and hope for natural healing."

"Courtney did a great job, highly recommended, very personable."

"Great people, great service, very knowledgeable. Went right to it and quickly figured out what was wrong. They did a great job."

"Professional"

"I got right in to see the provider, she sent me to lab. I went back to see the provider after lab, where I waited for over an hour and a half. I had to ask the receptionist how much longer as many people came and went. She came back and said I was next, I then watched them set my folder on the side. My lab was a simple urin test which when I took a home test was 2 minutes. They need a better system so sick patients are not left in the waiting room because they were overlooked."

"Both the nurse and the provider listened to me and answered all my concerns."

"I am always very well satisfied with the staff at acute care. They have always been excellent with me. Thank you."

"I was extremely happy to get in quickly after arrival and very little wait time. The physician was very professional and help to get answers to my headache . Feeling better already!!"

"My wife had to insist that xrays be taken as all the provider did was offer medications for my horrendous back pain. After she finally agreed to order the xrays she said they would call us with the xray results and we still haven't heard anything as of Thursday night and we were there Tuesday morning. I am still in major pain."

"I was prepared for a wait but was pleasantly surprised to only wait a few minutes to go back to a room. The PA was with me within 15 minutes and was so attentive and caring. I had to go for X-ray and again didn't wait longer than 15 minutes. The PA told me to go home and rest and followed up with results so I didn't have to wait in pain. Such a great experience!"

"I had great care in acute care. The problem is my CPC was to call me yesterday to discuss & get me an appt. with Rheumatoligist. I have not heard back & this second day & still no one has called. I would really like an appt ASAP so we are able to make a plan for this terrible disease. Thank you."

"The visit was helpful and the return calls re lab results were quick and informative."

"They were so nice and kind. They were so concerned that I'd recommend them to anybody."

"She came into the room and sent me to the ER without listening to me at all. When I got to the ER, I found 4 other patients that had originally gone to acute care and were sent to the ER instead."

"I'm still sick, none of the medication prescribed worked. It's been a week and I feel pretty much the same. Can't sleep, cough my head off. Weezy breathing"

"I love ?? Medical Associates."

"The nurse and provider were phenomenal! They got me in and out but took time to care. Exceptional care!"

"It took a very long time for a simple visit. The lab forgot i was there and i waited unnecessarily while in pain. It took two hours gor a simple visit for an antibiotic."

"I was very impressed with the urgent care carefully complete care!"

"Everyone was very friendly and helpful. It took a very short time"

"She was extremely thorough in her explanation, before and after my blood work and xrays."

"So I'm not exactly sure who this survey is about, because we only saw a nurse. We left before the doctor could see us. So yeah, I hope we don't get charged for this visit or who we're going to get charged for seeing, but really, there was a rash we wanted looked at and they wanted to give the baby a strep test and the baby was hungry and needed to go home and get fed. So we left because the baby didn't have a fever, didn't have respiratory symptoms, didn't have anything that it needed a strep test for anymore. All we needed was a rash looked at and no one was really listening to us about that. the baby was hungry and started crying because it needed to go."

"This was my first visit to Medical Associates Acute Care. This was an extremely positive experience."