Ann Burkle Robison, FNP

"I was a patient at Acute Care. I was very impressed with the person taking care of me. Her name was Ann. Also the receptions were great in helping me. I had to have x-rays and the people there were very friendly. I was pleased with my visit. These people deserve praise for their work."

"Acute care has the best doctors who spend quality time with you and listen for the problem. Their recommendations are clear and easy to understand. The friendliness of the desk and staff are outstanding and compare well with the quick service offered."

"You have some great people working there, fantastic!"

"Thank you for all you all do"

"I like the way acute care is set up. how they send you for tests there and that I can get needed meds upstairs at pharmacy afterward the doctors and help treat me very nice. do wish more parking available at the lower level so I can walk in there each time. at the east campus"

"Everyone was friendly and helpful while being very efficient!"

"Thank you for easy "prompts""

"It was great. I went to Acute Care at 7:55 due to finally realizing I had a UTI. I apologized for my late arrival. They were so nice and not at all irritated. They took me in and tested me. It was a UTI. I was so thankful because I was leaving on vacation the next morning. Dr.Burklerobison was awesome. I was in and out and now on vacation feeling great."

"Alert and respectful and patient. Excellent communication."

"The doctor was thorough with her explanation with my condition, and gave good advice."

"I was only treated for bronchitis and not pneumonia. I'll have to go back in for antibiotics."

"Very attentive staff and very good procedures throughout interaction between departments. Only slight inconvenience is there is enough time that passes in between a scan and seeing the provider again that you do have to "re-tell" your story what feels like multiple times, but I understand this is not an er and it was very timely considering the staff and patient amounts."

"It was another great visit. I don't think there has ever been a time that I have been disappointed going to your acute care."

"Very thorough-follow up to another department for further treatment"

"One of the 3 front desk staff was harsh. Walked in before 8 and she barked that they didn't take check ins before 8 before I was all the way up to the counter. The one who checked me in and rest of the staff was friendly."

"I had an X-ray and I told them my foot hurt they said it wasn't broken but when I looked on patient station the next day it said they X-rays my ankle so I called back and asked if I should come back in and have my foot xrayed they said I could get a second option if I wanted so I did and my foot is broken"

"Ann and Riley were wonderful to me."

"The entire staff from the receptionist, to the nurse, to the nurse practitioner were all friendly, professional, patients, and very curious. They took the time to listen, explain things, and answer questions. Every staff member I interacted with was wonderful and you're very lucky to have them as a part of your acute care staff. The nurse even sent me home with some bandages which I thought was above and beyond what she had to do and I truly appreciate that. I had a nurse follow up with my results and she was also very friendly and professional. She took the time to explain my results and ask if I had any questions. Everyone was truly great. Thank you!"

"The only thing I felt, I needed more information on the time cure with the cream on the chest. At least a estimated time of recovery.. other than that pretty good job"

"The Medical staff was great as usual the real hero was Ann (Doctor, physicians assistant?). Ann recognized how poorly I was feeling and immediately gave me a boost of an antibiotic as well as a prescription for an antibiotic to get me back on my feet and follow up with my regular doctor."

"Learn the length of time I had been battling with cold/ear infection/Influenza A and gave me the help I needed! I finally feel better!! Ann was great!!"

"Always good experience there"

"The nurse wasn't very friendly and the doctor was okay, but she, I don't know."

"I was not happy with the doctor who saw me, she didn't seem to know what I should be treated for."

"Fast and courtesy as always. Very helpful by your whole staff."

"I was very happy with her care and outcome."

"The Doctors name is Ann. She listened, very polite and pleasant."

"I was able to get in and out fast. That was very helpful"

"Job well done to the medical associats team. Thank you"

"I think that acute care should be able to handle things like doing IV's for people that are dehydrated and not sending them to the emergency room where you wait for 5 hours."

"was given no diagnosis and was never told why i was prescribed the medicine I am currently taking"

"Friendly staff and service was quick"

"Dr. Ann was absolutely amazing! She was a delight, and did everything possible to get my son feeling better"

"It was a great experience. All questions answered. Got medicine and feeling better"

"Ann was great! Thank you!!"

"I loved the health care provider. She was very good"

"My doctor, Ann and also the nurse on duty that afternoon (1/22/26) were great. I cut my hand while skinning a raccoon that morning and Ann put in 7 stiches and did a super job!"

"It must have been a horrible 24 hour bug, because I'm feeling much better now."

"Dr. Rock and the entire staff were incredibly friendly and made my little girl feel very comfortable and not afraid."

"It was the fastest time I've ever had at acute care. I was in a out with in 15min . Awesome job"

"A cute cafe staff did not notify ER staff as to why I was being transferred over to their care. Instead, I had to try and explain quickly to the ER doctor and felt like there was some miscommunication."

"Dr. Nachtman has been my doctor for a number of yrs. now. He's a fantastic personable doctor. I've referred friends and relatives to him. They all took him as their doctor."

"Everyone was awesome!"

"Treated with excellent care, concern and respect!"

"They were extremely prompt and quick to get us checked in, called into a room, and seen. I've never had a more expeditious service at a healthcare facility, ever. I'm not sure if we just lucked out in showing up New Year's Eve less than an hour before close, or this facility is always this prompt, but it was not the game of sit and wait that I'm accustomed to at most urgent cares/dr's offices, nor did I feel like they were rushing us out or like we were an inconvenience. It seriously stood out to both me and even my 7rd old. In and out, staff were helpful and kind, couldn't have asked for more."

"This provider did a great job for the amount of time she had. Acute Care was packed. I waited over an hour to be seen. My appointment was very quick but I got the testing needed. I do wish they had given me some printed information about Covid."

"The US was booked, so they graciously took me to Mercy and then came back for me immediately after the US was done"

"Everyone listened to me, was helpful, and respectful."

"My initial visit with Dr. Ann was very good and informative. However, after a couple days, I was still having severe pain in my injured knee and I called a care to see if I could leave a message for Dr. Ann or come back in to see her. And they said, well, you've already had x-rays, that's all we can do. You'll have to go to your personal care physician for a follow-up. I called my personal care physician's office and they, at Medical Associates, and they gave me an appointment like three, four weeks away, which will be unhelpful to me as I'm in pain still and over the holiday will be in pain. So that was my sadness about ?"

"It could not have gone better."

"Ann is one of the best providers we've gotten to see in acute care. She spoke directly with my daughter about her visit and did not make us feel rushed in any way. Ann and the nurses and staff were exceptional"

"Went very well. Starting to feel better"

"My doctor really talked to and with me about my problem. I never felt rushed and she explained things that I could do that would help me prevent this happening again. I really liked her!"

"I rated you a 9. To put 10 in, it always gives you a 0. So that is why I rated you a 9. I was very happy, especially with the young nurse. She seemed very, very concerned and caring. I was also glad that Anne took the time to take a picture so that she could show Dr. Rowling or whoever needed to see it. I was very happy with how I was treated. Thank you very much and happy holidays. Bye-bye."

"Spent less than 90 seconds in the room."

"The check in process was quick and simple"

"I really enjoyed the provider, she was kind and listened and understood when I didn't want an unnecessary test that would cost me more money."

"Very wonderful staff. Had intake. Then went to xray, after returning to my acute care exam room. I fainted and was rolled to ER. So a short interaction to review. But when I fainted and my husband called out, they responded instantly. I remember the kindness. Thank you!"

"Ann was wonderful"

"Very grateful for time, attention, intelligence and caring provided."

"Completely amazing doctors that listen"

"Not satisfied with how diagnosis was treated. Explained I had sores in my mouth she didn't even care to look. Blood work should've been done in this situation but just urine culture. I paid my co pay sent to lab for urinalysis came back gave urinalysis results and with other health problems going on at this time for myself she said "oh glad to see they could get you in so soon" jokes on her. I've been sick for 4 months with this issue only getting worse and my appointment for surgery was moved 3 times! It was like a revolving door office visit which only cost more money for 5 min of her time."

"I feel so blessed to have this health care facility available to my needs. Thank you all so much."

"Quick and friendly service!"

"She was very thorough and friendly."

"Excellent ER experience. Very helpful, very professional, very wonderful. Thank you ER."

"Quick, easy and responsive"

"Very kind staff and explained things well"

"Still have not heard results of Chest X-ray"

"Very helpful Much appreciated"

"Was in and out quick did a test they gave a medication then on way very polite thank you"

"Had a very pleasant experience with Ann, she was very helpful and caring!"

"Very good visit, very friendly and very professional. Thank you"