Abbey Smith, DNP

"Excellent"

"I have been bothered with minor eye infections over the last four years and the antibiotic formulations did not seem quite on target. There was improvement but my vision was frequently blurred by a slight gunky film. The formulation that was prescribed on my recent visit to acute care has given effective immediate relief. Based on the improvement in my vision after two applications of the medication I am confident that it will totally clear after 48 hours of applying the medication. I appreciate the skill and knowledge of the Medical Associate staff."

"I was pleasantly surprised at the quick attentive service and execution of prognosis. Probably my best experience at a medical facility ever."

"Fortunately acute care was not busy so I was seen quickly it took care of getting meds for treatment."

"She was a great person. She did a good job. Thank you. And I would recommend somebody to go see her."

"She listened to my concerns and questions."

"They took good care of and fast care of me! Thanks"

"My experience was smooth and efficient! From check-in to the nurse to the provider, not only were we seen quickly but everyone was so kind to my 3 year old and helped him manage his fear of the doctor. Great job all around!"

"That staff were so nice i almost want to get hurt and go in again!!"

"Miss Smith told me she couldn't do much for me except write a prescription. I had just finished a previous one that didn't do much for me. So she was reluctant to do so. So she sent me to the ER. At the ER they did a CT scan which didn't show anything. So the ER Dr. wrote me a prescription for pain and muscle relaxer. If Miss Smith had done this I would have saved the over $2000 that it is going to cost me in bills, something I cannot afford. I am NOT happy about this!"

"My visit to acute care was very efficiently handled. Everyone was friendly and very helpful. Abby was very good, knowledgeable, respectful. I am feel much better. Thank you."

"She definitely had reviewed my records to know what had worked for me in the past and was very knowledgeable about what she would prescribe to help me out. She also told me that I could call in the next couple days if I was not feeling better, which I really appreciated."

"I was seen in a timely manner. The nurse was very efficient in cleaning out my plugged ears. The doctor rechecked my ears and all was good. Overall I'm very pleased with the outcome. I can hear again!!!"

"Everything went very smoothly very satisfied"

"Staff put me at ease"

"Abbey Smith was great and treated me like she really cared."

"Great staff"

"Very satisfied"

"Abbey was very informative and answered all my questions."

"Very kind and considerate staff Seen very quickly!"

"Abbey was attentive, kind, and provided me great care. She asked additional questions to fully understand my symptoms and continued to do further work to ensure we found an answer when labs and other tests came back normal. Abbey is a great provider!"

"Abby & Olivia were born very attentive & professional."

"Not everybody that I know lives close by."

"All staff from check-in, nurse, NP, xray techs (students) were all super friendly!"

"The service was very quick and professional. I'm feeling better already based on the PA's treatment plan. I am very satisfied. Thank you!"

"She was very nice and respectful."

"The Doctor was excellent"

"Great provider!! Personable and knowledgeable. Enjoyed my appointment"

"Very professional. Listened carefully to my concerns regarding my health and was willing to throughly discuss those concerns to my complete satisfaction"

"This was the most thorough Dr appointment I have had in years. The Dr listened to me, explained the tests, and went over the results and treatments. My Dr always seems in such a hurry but Abby seemed to listen and show me respect."

"Very kind and caring staff from check in, lab, x-ray."

"I knew I needed a specific treatment based on my history. They were reluctant and sent me to emergency because they were closing. I waited 5 hours at ER and paid a lot of money to get the exact treatment I requested from Acute care. I think they were retiring on the side of caution, which I appreciate. But it cost me a lot of extra time and money and pain waiting five hours at ER."

"Everyone was so kind!"

"My care at medical Associates is always great! I totally understood that I needed to go to the ER but was not thrilled with the service I received there."

"Everyone was kind and very helpful."

"Everyone was so kind and encouraging. it was an extremely wonderful visit with compassionate people. Thank you so much"

"Very little wait time for a walk in. Staff very courteous."

"Was treated very well."

"I like that she called ophthalmology to get back up opinion and then I got right in to see Dr. Sleep as well."

"All good. Very quick visit."

"Long waits"

"Sara Loettcher is a great doctor. She cares about her patients and i would highly recommend her. Shes one of the best doctors ive ever had."

"Dr did seem rushed."

"Abbey Smith, ARNPA, and attending nurse were exceptional. Both listened to what I had to say and explained results in plain language so that I could understand."

"Abbey was very caring and knowledgeable. She did a very good job at trying to get to the root cause of my problem! Thanks to her I'm doing much better!"

"The Dr and staff were helpful and informative. I truly appreciate their time and explanation of my diagnosis."

"Overall this was a great experience. Ms Smith was thorough in her assessment and overall developed a good treatment plan. There was a bit of a wait for x-ray results."

"Oh, I got very good care, acute care. I get very good care at x-ray. In the laboratory, I didn't feel she was as patient as I would like to see a person that's taken blood work. Thank you. Bye. Bye."

"I had forgotten it was Memorial Day and walked in a few minutes before Acute Care closed. I know it is frustrating to have people walk in right before your about to close but everyone was kind and respectful. It was great to get antibiotics and start getting my child better."

"I would like to change my beginning answers to four most definitely. I didn't realize there was going to be more than one and two. So I got it right towards the end, but most definitely was a great experience all around."

"I'm beginning to feel better"

"Very pleased and enjoyable appointment. Got excellent information regarding follow up care. Fears of cancer put to rest. Awesome helpful kind."

"Dr Nachtman and his staff are wonderful. Great service!"

"Very nice and listened. The nurse was great and she hosed my ears out really well. The NP was great too. Thanks! [REDACTED]"

"All good"

"Everyone I encountered during my visit was fantastic, very polite and courteous. The nurse and physician both listened to my concerns and took them seriously - I have not always had the best experience at the urgent care clinic but this visit changed that completely. I felt respected and well cared for. I would like to shoutout the pharmacist that assisted me at the Mercy @ Mercy location, she was also just a pleasure to talk to and answered all my questions. I cannot thank your staff enough for such a positive experience! As someone who works in healthcare, I hope I can provide that level of care and comfort for my clients."

"I came in to acute care per instructions of Dr Omerza for new gallbladder symptoms. I had labs and an ultrasound per the nurse practitioner. After they were done, Dr Healy who was on call came in and said he felt it should come out that night. He was very thorough in his explanation and reasons to have surgery and not wait. All staff was friendly."

"We have been happy with your services."

"I am amazed at the quality and speed of the acute care center. Now I do not have to bother my gp for problems."

"She took the time to listen to my problem and try to figure out what was wrong and how to treat it."

"Great experience both at the Lab and Acute Care. Everyone so friendly and caring."

"Excellent Staff."

"Tried to get a follow up with ENT Department in 1-2 days of visit. Could not get an appointment until May 14. Does absolutely zero good when you are not able to do a follow up."