Frequently Asked Questions
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Please review our answers to frequently asked questions below.

Once I've completed my online application, how long will it be before I hear from Medical Associates?

Once you apply for a position, you will receive an automated e-mail verifying that we have received your application. We do not contact anyone prior to the “deadline to apply” date since we are still collecting applications.  We often receive many strong applications for an opening.  When this happens the very strongest applicants receive interviews. Someone from Human Resources will be in contact with you for an interview if you are one of the strongest applicants. 

What qualifications and experience are you looking for?

The qualifications required vary with each position. A good starting point is to read the job description (summary and details- including the physical requirements of the job) that is posted with each job opening. If you meet all of the required qualifications listed for the position AND are one of the strongest applicants in terms of experience, skills, education, etc., we will contact you to set up an interview. If you are not chosen for an interview, you will receive an e-mail from us.

What will maximize my chances of being the most qualified candidate?

Having the skills, qualifications and experience are vital.  Submitting a complete, accurate and current application is also essential.  Since the system saves prior applications it may be necessary to update prior information on your application (i.e.; Personal information, previous work history, references, resumes, part-time/full-time interests.)

What if I am interested in applying for more than one position?

You must submit an application for each position you are interested in. If you are interested in more than one position, you must submit your application multiple times. Fortunately, our system automatically stores the last application you submitted to us, so you will only have to review your stored information page by page and tailor your application to the specific job as needed.” 

How long do you accept applications for an open position?

We accept applications for each position until the posting close date.  You must have submitted your application on-line before that date. The system automatically closes the position on the posting close date and applications will no longer be accepted once it is closed.

What happens if I miss the "deadline to apply" date?

Check our website periodically for future open positions. There are certain position types that we have a lot of (i.e.; nurses, receptionists, etc.) and so we have these types of openings on a pretty regular basis.

How often are new positions posted on your website?

New positions are posted as often as we have new openings. This could be once a week or a few times per day. We urge you to visit our website frequently so you do not miss a great opportunity to join our team!

I don't have access to a computer. How can I apply?

Medical Associates Human Resources Department (located on the West Campus, 1500 Associates Drive, Dubuque, in the lower level) has two computers available for applicants to use to apply. We are open from 8 a.m. - 5 p.m. Monday through Friday. The Iowa Workforce Development Center and area public libraries also have computers available for you to use.

I don't have access to an e-mail address. How can I apply?

Free e-mail addresses are available through several intranet providers, such as www.gmail.com and www.yahoo.com.

I would like to send you a copy of my resume, but have been told you don't accept paper resumes. Is that true?

That is correct; Medical Associates no longer accepts paper applications or resumes. If you would like to include a resume and/or cover letter with your application, you will have the option to copy and paste or upload your documents at the time of application.

Why do some positions require a typing test while others don't?

Although almost all Medical Associates employees use a computer in one way or another, some jobs require proficient keyboarding skills. For these positions, we ask that you take a typing test prior to your scheduled interview to demonstrate that you possess these skills.

Does Medical Associates Drug Test?

Yes. All of our offers of employment are contingent upon a pre-employment physical, drug screen and background checks.

What do you check through the pre-employment background checking process?

We typically verify education and employment history. We also check county and statewide criminal records (multiple states if needed). Depending on the position, we may also check additional items (for example, a credit check for jobs involving company financials).

If I was referred to Medical Associates by a Medical Associates employee, will he/she receive an "employee referral bonus"?

Yes. If you list his/her name on your application in the "Employee Referral" space, he/she will receive a referral bonus once you've been on the job for the required period of time. If you don’t list anyone then no referral bonus will be paid.