Using a web-based tool, you will be able to communicate with your doctor’s office easily, safely, and securely over the Internet.
It’s Helpful and Convenient
Here’s how “Message your Provider” can help:
The site is always there for you – it’s available for use anytime and from anywhere you have Internet access.
Patient Station is powered by RelayHealth®. Unlike e-mail which utilizes multiple servers on the Internet, RelayHealth® web interactions take place from internal servers using Secure Socket Layer (SSL) security and message encryption. You can be sure your information will be secure, private and unaltered.
The site is truly user-friendly. This safe, secure and convenient way to manage your health is worth checking out!
Registering to become a Patient Station user is easy, so don’t delay…get in the “Click” today!
When completing the registration form, please use your email address as your User ID if possible.
For the registration process to be complete, you must select at least one physician or provider. Click on "Link to a New Doctor." Once the registration process is complete, you can begin to use Patient Station!
How can I use Patient Station? I registered on the website, but I’m not able to schedule appointments, ask a question, etc.
Once you have registered for the product, you must choose a physician or provider. We are unable to “accept” you as a registered user and you will not be able to use the product until you have selected a physician. Please make sure you have an established relationship with the physician you are selecting. You may link to as many Medical Associates providers with whom you currently have a relationship.
You can select a physician by:
Signing in to your account.
Clicking on “Link to a New Doctor.”
You may then "Add a New Doctor" (for your name).
Can I add my spouse, child, etc., under my account or should they set up their own?
Please do not add anyone to your account (spouse, adult child, etc.) unless you have the appropriate consent to view their health record information, and they are a dependent for whom you manage all healthcare communications. If you do not have the appropriate consent and they are not dependent adults, they should register/create their own account. They can use the same home email address that you use, but would sign into Patient Station using their own password.
How can I remove a patient from my list?
If you have inadvertently added a patient described above to your account, you can remove them by:
Signing in to your account
Clicking on the patient’s name under “Health Records”
Clicking on “Remove This Family Member” in the left hand column under “Actions”
Clicking on “Confirm Removing This Family Member”
Who should I contact with any questions?
If you have technical questions regarding the RelayHealth website, password or other technical issue, please contact RelayHelath at 1-866-RELAY-ME (1-866-735-2963) for assistance. Please see RelayHealth's HELP MENU for more information and commonly asked questions.
If you have any non-technical questions, not finding your provider, feedback or other inquiries, please use the “Contact Us” link on this website. When filling out the Feedback Form, please be sure to include your email/telephone information if you wish to be contacted.