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Because we care about your health care needs 24 hours a day, 7 days
a week, we have a staff of professional, registered nurses available
by the telephone to assist you in accessing the information you
need. We are pleased to offer this personalized service to our Medical
Associates Clinic patients, Medical Associates Health Plan Members, and Health Choices participants.
The Patient Services - HELP Nurses are just a phone call
away....Call (563) 556-4357 or 800-325-7442
- Do you have a health related question?
- Do you need medical advice?
- Do you need to reach a Medical Associates physician?
- Do you need help identifying the most appropriate medical specialty
for your problem?
The Patient Services - HELP Nurses will answer your questions and
guide you to the medical source most appropriate for your needs
The Patient Services - HELP Nurses provide assistance for:
- Patients who need help in contacting a Medical Associates physician
during or after hours.
- Patients who need advice on a medical symptom, question, or
problem.
- Patients who have a question pertaining to a medication.
- Patients who need help in determining whether their symptoms
require immediate medical attention.
- Patients who need the expertise of a medical specialty unfamiliar
to them.
- Patients who need medical attention but who do not have an
established physician.
- Patients who need information on other health related resources
available in the community.
The Patient Services - HELP Nurses is a service designed for patient
convenience and information access. . . Help when you need it!
Call (563) 556-4357 or
800-325-7442
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