Key
Documents
Please familiarize yourself with the following key documents to
help you use your health plan.
- Your
Member ID Card
You will receive your member ID card in a separate mailing. Carry
your member ID card with you at all times. Your card contains
important information. Present this card when you go to the doctor,
hospital, or pharmacy when seeking care or services. Please contact
us immediately if you notice a discrepancy on your card. Additional
cards are available as needed, i.e. for college students, etc.,
and can be requested by logging into My
eLINK and clicking on Online Customer Service.
If you should misplace your card, temporary cards can be printed
by logging into My
eLink and clicking on Print temp ID card.
Your Benefit
Documents can be accessed by logging into My
eLINK and clicking on Benefit Information.
- Your
Subscriber Agreement
Your Subscriber Agreement defines in detail your benefits. Please
read this document as it also includes a complete definition of
who is eligible under your plan.
- Your
Schedule of Benefits
Your Schedule of Benefits contains a summary of your benefits
including the coverage levels that apply.
- Your
Prescription Drug Benefit
If your plan includes pharmacy benefits, the Prescription Drug
Benefit Rider includes detailed information about your plan.
- Your
Schedule of Prescription Drug Benefits
If your plan includes pharmacy benefits, this document provides
a summary of your benefits including any deductible, co-payment
or co-insurance information.
- Other
Important Documents
For information about your member rights & responsibilities,
confidentiality, and new technology, login to My
eLINK and click on Important Documents.
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